As a dynamic, growing business, Kadient is always seeking talented and creative individuals to join our team. We are not just building a company, we are building a great company. If you’d like to be a part of it, forward your resume and cover letter to careers@kadient.com.

We are an Equal Opportunity Employer

Current Opportunities
Client Manager
Corporate Sales Account Executive
Quality Engineer
Sr. Marketing Manager

Client Manager
Summary
We’re seeking a Client Manager to enable and ensure customer success and ongoing value with our solutions. The Client Manager will be responsible for establishing, maintaining, and nurturing client relationships; and identifying opportunities for expanding Kadient’s offerings within a client account.

Responsibilities
- Partner with customers through implementation of Kadient solutions, and launch to end users
- Project manages execution of 30-60 day on-boarding projects. Lead customers and partners to successful implementation, including collection of customer content, creation of customer knowledge base, blueprints, and other customizable components within the solution, and launch to end users.
- Partner with client to define strategy for rollout to end users to optimize adoption. Support their rollout and early adoption efforts.
- Partner with customer to define measures of initial success based on customer objectives.
- Measure success, solicit feedback, diagnose issues, and provide guidance to customers to enable pervasive adoption, usage, and long-term value
- Recognize opportunities to add additional modules or expand the number of users within an account. Engage and support sales.
- Create champions within client accounts to enable expansion of value and growth of account.
- Support sales, as required, to close new business and expand within existing accounts
- As primary customer contact in assigned accounts, facilitate resolution of escalated support issues, and translate product enhancement requests to Product Management
- Assist sales with creating client proposals and conducting customer presentations/meetings, further defining customer specifications and needs
- Engage and orchestrate appropriate resources – partners, Kadient colleagues (SaaS Ops, Development, Marketing, Sales, implementation interns, etc.) – to define and deliver solutions to unique challenges/opportunities.
- Disseminate our customer experiences and lessons learned within Kadient to continuously strengthen our customer experience and value
- Partner with Kadient Client Relationship Manager to ensure seamless transition at completion of implementation.
- Ensure referenceability. Create customer stories to be leveraged for future sales/expansion.

Qualifications
- Candidate must be highly self-motivated, team-oriented (across different business functions), have a strong work ethic, able to manage multiple customers at different stages of onboarding/adoption, passionate about enabling mutual success for customers and our growing business, and thrives in a fast-paced, evolving environment.
- Bachelor Degree required
- 5+ years client relationship/customer-facing experience in software solutions preferred
- Demonstrated ability to enable customers to achieve success
- Strong written and oral communication skills with varied audiences (senior executives, sales reps, marketing, technical), including ability to understand business problems and map Kadient solutions and best practices to address those problems
- Proven project management skills
- Strong relationship skills. Inspires confidence across a range of stakeholders from C-level business executives to end users to technical resources
- Ability to proactively and reactively engage customers, lead/facilitate meetings and establish instant credibility
- Demonstrated analytical and systems thinking skills – able to quickly translate client needs, recognize implications of various solution alternatives, and define the best approach for success of client and Kadient
- Grounding in sales processes, sales methodologies and sales operations processes and technologies preferred
- An insatiable drive to be part of a winning team that will create value for our customers and drive growth of the business
- Experience leading customers with complex influence structures

Corporate Sales Account Executive
Summary
We’re seeking a self-motivated, high-energy, results-driven sales professional to join our dynamic, collaborative sales team. This is a quota carrying role, targeting companies of $100M-$500M in annual revenue, with responsibility for the full sales cycle. The ideal candidate has experience and a successful track record selling software solutions to line of business executives (Director, VP, and C-level) and wants to build an exciting new business.

Responsibilities
- Build business in your designated territory to exceed assigned quota – from prospecting to close, both by phone and in person.  (Majority of sales are completed by phone)
- Understand the prospect’s business objectives and “pains” and paint the picture of what “better” looks like with inciteKnowledge
- Partner with internal resources as required (executives, client management, product management, etc) to close deals and enable customer success- Partner with customer to define measures of initial success based on customer objectives.
- Apply Kadient’s sales effectiveness solutions and best practices in the selling process to showcase our capabilities and  personally position the value
- Accurately forecast anticipated sales; exercise excellent judgment in qualifying and prioritizing prospects.
- Maintain accurate and current account information in salesforce.com.
- Effectively position the path to success to prospects (implementation, launch, adoption, expanding value), and ensure a seamless transition to client management post-sale.
- Apply and share lessons learned from the field – about our target customers, solutions, selling process, competitive landscape, etc - to enhance our success.

Qualifications
- 3+ years solution selling experience, including a successful track record selling business software solutions.
- Passionate about sales effectiveness, and the value of technology in the sales process
- Inspires confidence in clients, partners, and colleagues
- Highly motivated, self-driven, goal oriented, and resilient
- Outstanding communication skills – both oral and written. Articulate, crisp, concise. Excellent listening skills
- Ability to both hunt and farm successfully – develop new accounts and expand existing accounts
- Able to adapt style to different audiences
- Flexible, thrives in a fast paced, dynamic, growth oriented business
- Professional maturity; consistently applies good judgment in difficult situations
- Able to travel as required. (typically once/month)
- Bachelors degree

Quality Engineer
Summary
This position requires a detail-oriented, self-motivated person with strong analytical skills and experience in software testing. Individual will utilize manual testing techniques in completion of responsibilities. Time management and ability to work within a team environment are also key elements of this role. Written and verbal communication skills are a top priority. Individual must be able to manage multiple tasks simultaneously and meet schedule deadlines, in a dynamic, short-cycle development model, while assuring that Kadient’s clients receive quality software.

Responsibilities
- Create, document and maintain test plans and test cases for both existing and new product functionality.
- Execution of both manual and automated testing based on test plans/test cases. This may entail the use of either black box or white box testing mechanisms.
- Create and analyze product issues, document appropriately using online bug tracking application.
- Work with Developers, Client Management, and Customer Support to isolate, clarify and document both functional and technical issues.
- Be a conduit or liaison for information flow on product issues.
- Communicate status on issues or roadblocks, as well as accomplishments and plans.
- Become knowledgeable and proficient in the use of Kadient products.

Qualifications
- 4 year college degree – preferably in a technical discipline such as Math, Physics, Engineering, Computer Science, etc.
- Working knowledge of Microsoft Office products, special emphasis placed on Microsoft Word.
- Familiarity with Windows server 2003, Windows XP and Vista operating systems.
- Familiarity with Microsoft's SQL Server a plus.
- Experience testing a hosted offering or web-based application a plus.
- Adaptive, thrives in/energized by a demanding, dynamic, work environment.
- Understanding of basic QA processes, including but not limited to the use of problem reporting/bug tracking applications.
- Automated software testing tool knowledge would be a plus – AutomatedQA, Mercury, Segue, IBM/Rational
- Previous scripting experience would be a plus – VBA or other.

Sr. Marketing Manager
Summary
Kadient has an exciting opportunity for the right candidate to join our marketing team as a Senior Marketing Manager. Reporting to the Vice President of Marketing, the Senior Marketing Manager will play a crucial role in increasing awareness of the company in the market, driving traffic, generating demand, and building our thought leadership position.

Responsibilities
- Create, update, and monitor the marketing activities plan and budget
- Manage lead / traffic generation campaigns from strategy and creative development to response tracking and optimization. This includes:
      - traditional activities such as webcasts and email campaigns
      - social media and viral marketing initiatives
      - search engine optimization and marketing, online advertising
      - lead nurturing
      - event marketing
- Coordinate the creation and production of content for thought leadership campaigns, byline articles, news releases, website, and sales support tools, working with subject matter experts, contractors and partners as needed.
- Develop customer success stories and manage customer reference program.
- Manage all aspects of company branding, including graphic design and templates for sales and marketing materials.
- Develop expertise and oversee usage of the marketing operations systems, including Eloqua, Salesforce.com, and the website to:
      - ensure it supports marketing campaigns
      - measure results and ROI of marketing activities
      - ensure quality and growth of the marketing database.
- Work with strategic partners on joint marketing initiatives to raise awareness and generate leads. Programs include webinars, demos, and events.
- As the marketing team grows, hire and manage individual contributors in the areas of marketing programs and corporate communications.

Qualifications
- Bachelors degree, preferably in Marketing
- High energy level and desire to work in a fast-paced start-up environment.
- Ability to collaborate effectively and confidently with sales, product management/marketing, client management, finance, and executive team.
- Understanding of what types of marketing activities best fit different marketing goals.
- Willingness to try new things, see how they work, and rapidly adapt from learnings.
- Ability to juggle many high-priority projects and deliverables.
- Creativity in ideas and in finding ways to get things done within resource constraints.