Do your Subject Matter Experts always seem to disappear when you need them most? If you need new methods to manage your SMEs and keep them actively participating in your content update process, I invite you to join Katryn Proulx, Technology Manager with CIGNA Healthcare, as she explores a variety of techniques to get – and keep – your SMEs involved.

Katryn is responsible for managing the technology used by the Proposal Management & Marketing Department of CIGNA Healthcare. She is a long-time user and champion of Kadient sales effectiveness solutions.

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